Airbnb Guest Problems and How to Avoid Them: A Guide for York Landlords
Apr 25, 2025
Renting your property on Airbnb can be a great source of income, especially in a city like York, with its rich history and steady stream of tourists. However, hosting short-term guests also comes with its challenges. From noise complaints to property damage, many landlords worry about the risks of welcoming strangers into their homes. In this article, we explore the most common Airbnb guest problems and how you can prevent them with the right systems and support in place. For tailored Airbnb property support in York, visit yorkairbnbmanagement.co.uk.
1. Late Check-Ins and No Shows The Problem: Guests arriving hours after check-in time or not showing up at all can be frustrating and disruptive.
How to Avoid It:
Use automated check-in tools like smart locks or lockboxes.
Send scheduled reminders and clear instructions 24 hours before arrival.
Offer flexible self-check-in whenever possible.
2. Noise Complaints from Neighbours The Problem: Guests who party, play loud music, or ignore house rules can lead to complaints and even legal trouble.
How to Avoid It:
Use noise monitoring devices that alert you when volume exceeds a certain level.
Set clear house rules in your listing and reinforce them in pre-arrival messages.
Screen guests with reviews and avoid accepting bookings with no prior history.
For more guest screening tips and professional hosting solutions, check out yorkairbnbmanagement.co.uk.
3. Property Damage The Problem: Accidental or intentional damage to furniture, walls, or appliances.
How to Avoid It:
Take a detailed inventory and photos before each guest.
Use Airbnb’s security deposit feature and ensure your listing is covered under Airbnb’s Host Guarantee.
Consider using property management services that conduct inspections between guests.
Our team at yorkairbnbmanagement.co.uk can handle inspections and guest turnover so you don’t have to.
4. Cleaning Disasters The Problem: Guests leaving the property in an unlivable state, making turnaround difficult for the next booking.
How to Avoid It:
Set expectations about cleanliness before check-in.
Charge a realistic cleaning fee and use professional cleaners.
Offer incentives for respectful guests (e.g., discounts for repeat stays).
Want guaranteed cleanings between guests? We’ve got it covered at yorkairbnbmanagement.co.uk.
5. Rule-Breaking Behaviour (Smoking, Pets, Extra Guests) The Problem: Some guests may ignore your house rules and bring pets, smoke indoors, or invite extra people.
How to Avoid It:
Reinforce key rules in every message leading up to check-in.
Install outdoor cameras at entrances to monitor extra guests (always in compliance with Airbnb's policies).
Set automated penalties for rule violations in your terms.
Final Thoughts: While guest issues are part of the Airbnb game, they can be managed — and even prevented — with the right systems. As a landlord in York, you don't have to do it all alone. At Coo Sting, we specialise in managing Airbnb properties professionally, so you can earn more with less stress.
Want help protecting your property and boosting your income?
📧 Email us at: yorkairbnbmanagement@gmail.com
📱 Or DM us on Instagram: @york_airbnb_management
